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Mental health clinicians have the ethical and legal obligation to create an emergency plan that specifies how their clients, client records and practice will be managed in the event of therapist incapacitation or death.

TheraClosure helps you create a tailored, comprehensive and actionable Professional Will, and our expert clinicians serve as Practice Executor if needed.

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Group Therapy Closing Activities

February 26, 2025
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Practice

Closing a group practice is a complex process that requires careful planning to ensure a smooth transition for clients, staff, and business obligations. While some closures are planned well in advance, others happen suddenly due to unexpected events such as illness, disability, or death. Regardless of the circumstances, having a contingency plan is critical. This guide will cover both planned and unplanned closures, emphasizing the importance of preparation to avoid disruptions in care.

Planned Closure: Steps for an Orderly Transition

A well-planned closure allows for an organized transition, ensuring clients and employees are well-informed and supported. Below are key steps to consider:

1. Establish a Timeline

✔ Decide on a target closure date and work backward to set milestones.

✔ Notify staff and partners as early as possible to allow them time to transition.

✔ Create a client transition plan to minimize disruption to care.

2. Notify Key Stakeholders

✔ Inform employees, contractors, and business partners about the closure.

✔ Communicate with clients in a clear and compassionate manner, giving them ample time to find alternative care.

✔ Provide written notice to insurance companies, referral sources, and relevant professional organizations.

3. Client Transition & Record Management

✔ Offer referrals to trusted therapists or practices for continuity of care.

✔ Provide clients with their records or transfer them to new providers upon request.

✔ Maintain records according to state laws and professional ethical guidelines (e.g., HIPAA compliance and required retention periods).

4. Financial & Legal Considerations

✔ Close out financial obligations such as payroll, lease agreements, and business loans.

✔ Ensure outstanding invoices and insurance claims are settled.

✔ Work with a legal or financial advisor to formally dissolve the business and handle tax considerations.

5. Communication & Reputation Management

✔ Announce the closure on your website, social media, and online directories.

✔ Express gratitude to staff, clients, and the community for their support.

✔ If necessary, provide contact information for record requests or inquiries after closure.

Unplanned Closure: Preparing for the Unexpected

Not all practice closures are planned. A sudden illness, disability, or death can result in an abrupt shutdown, leaving clients without care and staff without direction. Without a plan in place, chaos and legal complications can follow. Here’s how to prepare for an unexpected closure:

1. The Importance of a Professional Will

A Professional Will outlines the steps for practice closure in the event of incapacitation or death. It designates a Practice Executor, who takes responsibility for handling records, notifying clients, and managing business affairs.

2. Risks of DIY Professional Wills & Colleague Executors

✔ Legal & Ethical Gaps: Self-created wills often lack essential details, leading to non-compliance with HIPAA, licensing boards, and state regulations.

✔ Burden on Colleagues: Appointing a fellow therapist as an executor can be overwhelming for them, especially if they lack the time or experience to handle the closure effectively.

✔ Record & Client Management Issues: Without a structured plan, client confidentiality can be compromised, and records may be lost or mishandled.

3. How TheraClosure Solves These Problems

TheraClosure is a professional service that ensures ethical and efficient practice closure. Their model provides: ✔ Legally Sound Planning: They assist in drafting a compliant Professional Will tailored to your state laws and ethical obligations.

✔ Experienced Executors: Rather than burdening a colleague, TheraClosure’s trained professionals take over closure responsibilities.

✔ Client & Record Management: They handle notifying clients, providing referrals, and securely managing records in accordance with HIPAA.

✔ Business & Financial Closure Support: From insurance notifications to final billing, TheraClosure ensures a seamless transition.

Final Thoughts

Whether closing a group practice is planned or unexpected, preparation is key. A structured exit plan benefits clients, employees, and the practice owner. By proactively setting up a Professional Will and designating a Practice Executor, therapists can ensure continuity of care and compliance with ethical obligations. Services like TheraClosure provide an efficient, legally sound way to handle practice closure without burdening colleagues or loved ones. Planning ahead safeguards your legacy and ensures a responsible transition, no matter the circumstances.

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